Effective Date: March 9, 2026

Glaze Plumbing LLC ("Glaze Plumbing," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at glazeplumbingco.com (the "Site") or use our plumbing services.

Information We Collect

Information You Provide Directly

When you submit our contact form or request a free estimate, we collect the following information:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Service type requested
  • Message or description of your plumbing issue

You may also provide information when you call us directly at (720) 605-0683 or email us at info@glazeplumbingco.com.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on the Site
  • Referring website or search engine
  • General geographic location (city/state level, not your exact address)

This information is collected through standard web server logs and may be supplemented by analytics tools to help us understand how visitors use our Site.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries — When you submit a contact form or request an estimate, we use your information to get back to you about your plumbing needs
  • To provide plumbing services — Your contact and property information helps us schedule and perform the work you've requested
  • To improve our website — Aggregate usage data helps us understand which pages and content are most useful to visitors
  • To communicate with you — We may follow up about completed or upcoming services, but we will never add you to marketing email lists without your explicit consent

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses HTTPS encryption for all pages, and form submissions are processed securely through Netlify's form handling infrastructure.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Period.

We may share your information only in the following limited circumstances:

  • Service providers — We use Netlify to host our website and process contact form submissions. Netlify may process your form data on our behalf in accordance with their own privacy policy
  • Legal requirements — We may disclose your information if required by law, court order, or government regulation
  • Business protection — We may share information to protect the rights, safety, or property of Glaze Plumbing, our customers, or the public

Cookies

Our Site may use cookies — small text files stored on your device — to improve your browsing experience. These are used for basic site functionality and analytics. You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to use our Site or submit forms.

Third-Party Links

Our Site may contain links to third-party websites (for example, our Google Business Profile or social media pages). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Your Rights Under the Colorado Privacy Act

Colorado residents have certain rights under the Colorado Privacy Act (CPA), effective July 1, 2024. While the CPA primarily applies to larger organizations that process significant volumes of personal data, we believe in transparency and respect your privacy rights. You have the right to:

  • Access — Request to know what personal information we have collected about you
  • Correction — Request that we correct inaccurate personal information
  • Deletion — Request that we delete personal information we've collected about you
  • Opt out — Opt out of the sale of personal data (we do not sell your data) or targeted advertising

To exercise any of these rights, contact us using the information below. We will respond to your request within 45 days.

Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: